Last updated: 9 April 2026
Welcome to KOER, owned and operated by Die Bende (Pty) Ltd, Registration No: 2019/42247/07, a private company duly incorporated in terms of the laws of the Republic of South Africa ("we", "us", "our").
By downloading, accessing, or using the KOER App or website (www.koer.co.za), you agree to accept and adhere to the following Terms and Conditions, which form a legally binding agreement. If you do not agree, please exit the App immediately.
We reserve the right to change these Terms and Conditions from time to time without notice. Your continued use of the App after such modifications constitutes your acceptance of the updated terms. The latest Terms and Conditions will always be posted on the App. If you cannot access them via the internet, a copy can be provided by email upon request.
The headings of the clauses in this Agreement are for the purpose of convenience and reference only and shall not be used in the interpretation of nor modify nor amplify the terms of this Agreement nor any clause hereof. Unless a contrary intention clearly appears:
1.1 words importing:
1.2 the following terms shall have the meanings assigned to them hereunder and cognate expressions shall have corresponding meanings, namely:
If you access and/or use the App in any way, you warrant that:
By using the Service, you agree that you will NOT:
We reserve the right to suspend or terminate access for any user found to be in violation of these terms. Reported profiles are investigated by the KOER team. Violations may be referred to appropriate law enforcement authorities.
4.1 Koer's license to your Content shall be non-exclusive, except that Koer's license shall be exclusive with respect to derivative works created through use of the Service.
4.2 You agree that any Content you place or that you authorize us to place on the App may be viewed by other users and may be viewed by any person visiting or participating in the Service as well as potential advertisers.
4.3 You understand and agree that we may monitor or review any Content you post as part of a Service. We may delete any Content, in whole or in part, that in our sole judgment violates this Agreement, is contrary to the spirit of KOER or may harm the reputation of the Service.
4.4 By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy also available on the App.
4.5 Posting or transmitting of any unlawful, threatening, libellous, defamatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or violation of any law is strictly prohibited. You are bound by the community rules provided for above, which may be amended by Koer from time to time.
4.6 Although Koer reserves the right to review and remove Content that violates this Agreement, such Content is the sole responsibility of the user who posts it, and we cannot guarantee that all Content will comply with this Agreement. If you see Content on the Service that violates this Agreement, please report to us at complaints@koer.co.za.
4.7 We reserve the right to monitor your communications with us whether by mail, voice, fax, e-mail or any other form of transmission for the purposes of quality control, security and other business needs.
4.8 Notwithstanding the foregoing, all personal data provided to us as a result of this App will be handled in accordance with our Privacy Policy and in adherence with ECTA and POPI.
4.9 The confidentiality of your username and password is solely your responsibility.
KOER offers the following membership tiers:
Free Version — Every profile receives 30 free actions per day. When your free actions are used, you may wait until the following day for 30 new free actions.
Basic Package — A paid subscription with enhanced features including double daily actions, the Back button, Shuffle Koerwoud, Boosts, Golden Envelopes, ad control, and Chatroom insights.
Premium Package — A paid subscription with unlimited access, including all Basic features plus unlimited actions, the Bookmark function, no advertisements, and full Chatroom insights.
Subscriptions are recurring and will automatically renew until cancelled. All payments are processed exclusively by Apple (App Store), Google (Google Play), or Huawei (AppGallery). KOER has no access to your payment method, card, or banking details.
There are no fixed terms — you may cancel your subscription at any time. Cancelling your subscription or deleting the App does not automatically stop billing. To cancel, follow the instructions in your relevant app store:
Refund requests are handled directly by Apple or Google, depending on your device. KOER is unable to process refunds directly. For refund assistance:
7.1 Unless otherwise indicated, this App and its design, text, content, selection and arrangement of elements, organisation, graphics, design, compilation, magnetic translation, digital conversion and other matters related to this App are protected under applicable copyrights, trademarks and other proprietary (including, but not limited to, intellectual property) rights and are the property of Koer or the material is included with the permission of the rights owner and is protected pursuant to copyright and trademark laws.
7.2 The posting of any such elements on this App does not constitute a waiver of any right in such elements. You do not acquire ownership rights to any such elements viewed through this App. Except as otherwise provided herein, none of these elements may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without our express prior written permission.
7.3 Permission is hereby granted to the extent necessary to lawfully access and use this App and/or information, products and/or services available on it to display, download, archive and print in hard copy, portions of this App, provided you do not modify the materials and that you retain any and all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these Terms of Use.
The marks KOER and the KOER logo are pending trademarks and are the exclusive property of Koer. The unauthorized use of these marks in trade, or marks considered to be confusingly similar thereto in law, is strictly prohibited and may result in action based on trademark infringement, passing-off or unlawful competition being taken against you.
9.1 This App may contain links and/or advertisements to other apps and websites maintained by unrelated companies and persons ("Third-Party Sites"). An advertisement of, or link to, a Third-Party Site does not mean that we approve, endorse or accept any responsibility for that Third Party Site, its content or use, or the use of products and services made available through such Third-Party Site.
9.2 Koer is not responsible for the actions, content, accuracy, opinions expressed, privacy policies, products or services provided through these links or made available through these resources or appearing in such Third-Party Site, nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on such Third-Party Site.
9.3 Such Third-Party Sites are not investigated, monitored or checked for accuracy, completeness or conformance with applicable laws and regulations by us. We do not make any representations whatsoever, or give any warranties of any kind, expressed, implied, or otherwise about any apps or sites which you may access through this App, the content thereof, or the products and/or services made available through such sites/apps. If you decide to leave our App and access these other sites/apps, you do so at your own risk. All rules, policies (including privacy policies) and operating procedures of such sites/apps will apply.
10.1 Any link to this App without our written permission is prohibited. Notwithstanding authorisation to link to this App, linking to any page other than the home page is prohibited. Persons providing access to this App via link from another site/app are solely responsible for the content, accuracy, opinions expressed, privacy policies, products or services of, or available through, the source site/app and for any representations made or impressions created concerning Koer.
10.2 Authorisation by us to link to this App is given without assumption of any liability by us relating to such links, and we hereby disclaim any such liability. We reserve the right to withdraw any authorisation to link to this App at any time and for any reason.
10.3 Anyone providing access to, or information relating to this App, whether by link or otherwise, is responsible for bringing these Terms of Use to the attention of the person receiving such access or information. Failure to do so will not result in liability for us.
11.1 Any views or statements made or expressed on this App are not necessarily the views of Koer, its affiliates, subsidiaries, holding companies, partners, employees, officers, servants or agents. Any statements we may make or advise we may give on the App should not be considered as any professional advice of any sort and we accept no liability should you act on such advice to your detriment.
11.2 This App is provided on an "as is," "as available" basis, without warranties of any kind. To the fullest extent possible pursuant to applicable law, Koer, its affiliates, service providers and licensors disclaim all warranties, express, implied, statutory or otherwise.
11.3 Without limiting the foregoing, Koer, its affiliates, service providers and licensors hereby disclaim:
11.4 Any representation or warranty which is not recorded in these Terms of Use is specifically excluded and the User may not rely thereon in any manner and Koer, its affiliates, service providers and licensors accepts no responsibility for any losses the User may incur as a consequence of using the App.
11.5 It is your responsibility to evaluate (or take professional advice on) the accuracy and completeness of all information, statements, opinions and other material on this App or any App with which it is linked.
12.1 To the fullest extent permitted by applicable laws, Koer excludes liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this App or any App with which it is linked.
12.2 You assume total responsibility for establishing such procedures for data back up and virus checking as may be necessary.
12.3 This is a comprehensive limitation of liability that applies to all losses and damages of any kind whatsoever, whether the alleged liability is based on contract, negligence, tort, strict liability or any other basis.
12.4 We do not seek to exclude or limit liability for fraudulent misrepresentation.
You agree to indemnify, release and hold Koer, as well as our officers, directors, agents, representatives and employees, harmless from any claim, liability, loss, expense or demand, including legal fees, related to your violation of these Terms of Use or your access or use of this App or any of the information, materials, products or services available through this App.
Your use of the KOER App is also governed by our Privacy Policy, which forms part of this Agreement. Please read it carefully at www.koer.co.za/privacy-policy.
We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently this App (or any portion thereof) and/or the information, materials, products and/or services available through this App (or any part thereof) with or without notice. You agree that we shall not be liable to you or to any third party for any such modification, editing, deletion, suspension or discontinuance of this App.
16.1 These Terms of Use and any documents incorporated by reference contain the entire understanding between you and Koer with respect to this App and no representation, statement, inducement oral or written, not contained herein shall bind any party to this agreement.
16.2 If any provision of these Terms of Use is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remaining provisions of these Terms of Use shall remain in full force and effect.
17.1 Koer's failure at any time to require performance of any provision of these Terms of Use or to exercise any right provided for herein shall not be deemed a waiver of such provision or such right and any and/or all waivers must be in writing.
17.2 Unless the written waiver contains an express statement to the contrary, no waiver by Koer of any breach of any provision of these Terms of Use or of any right provided for herein shall be construed as a waiver of any continuing or succeeding breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Use.
18.1 The App is controlled and operated by Koer from its offices within the Republic of South Africa and make no representation that the information contained herein is appropriate or available for use in other locations outside South Africa.
18.2 The law in certain countries other than South Africa may prohibit the use of this App or information products and/or services on this App or jurisdictions and you are responsible for compliance with any applicable laws of the country from which you are accessing this App.
18.3 You agree that the laws of the Republic of South Africa shall govern any controversy or claim of whatever nature arising out of or relating to the use of this App, without regard to any conflict of law provisions, and you hereby irrevocably consent and submit yourself to the personal jurisdiction of the courts of the Republic of South Africa for all such purposes.
18.4 The foregoing notwithstanding, we retain the right to bring legal proceedings in any jurisdiction where we believe that breach of this agreement is taking place or originating.
Questions, complaints, and requests regarding these Terms and Conditions should be addressed to:
Die Bende (Pty) Ltd (KOER) Registration No: 2019/42247/07 Email: info@koer.co.za Complaints: complaints@koer.co.za Website: www.koer.co.za
